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​​​​​​​​​​​​​​​​​​​​​​​​​​BCCTP Member Section

 Applicant Section​ | Enrolling Providers Section | County Eligibility Worker Section​ 

This page provides you with resources and additional information once you have been approved for BCCTP. 

Note: This information is available in other languages. Select the “Translate” icon on the top right-hand corner of the page and pick the language you prefer.

​I got a BCCTP Annual Redetermination Packet. What do I do?

​When you are approved for BCCTP benefits, you must update your information each year by completing an annual renewal packet. Complete the forms by the due date in the letter so BCCTP can see if you are eligible for another year.  

These forms are in the Annual Redetermination packet:

  • ​The Continuing Eligibility Redetermination Form: English | Spanish​ 
    • The ​information you provide on this form will help us determine if you will continue to qualify. You can also report any changes.
  • A Physician Statement and Certification Form
    • The doctor treating your cancer must complete and sign this form. It certifies whether you still need treatment for breast and/or cervical cancer.
  • Rights and Responsibilities
    • This paper explains your rights and responsibilities as a Medi-Cal member, you do not have to return.
Make sure you return all completed and signed paperwork by the due date to not lose your benefits. If you would like to add someone to assist you or obtain information on your behalf, complete the Authorized Representative forms below. 

  • MC 382 - Appointment of Authorized Representatives
  • MC 383 - Authorized Representative Standard Agreement for Organizations
​Return by:

Fax: (916) 440-5693
Mail: Department of Health Care Service  
                Medi-Cal Eligibility Division
                Breast and Cervical Cancer Treatment Program
                P.O. Box 997417, MS 4611
                Sacramento, CA 95899-7417

You may be asked to complete a Medi-Cal application with your local County Social Services office. You can apply online, by phone, or in person. To find your local Medi-Cal office, please call (800) 541-5555 or visit the County Offices Webpage, or apply for Medi-Cal online​

​Frequently Asked Questions (FAQs)

​What can change my BCCTP benefits?

​Under certain circumstances, BCCTP may reduce or discontinue your benefits. Before that happens, your County Social Services office will review your case and see if you are eligible for more other Medi-Cal programs. Your BCCTP benefits will continue while the County Social Services office determines if you qualify for other Medi-Cal programs.

Can I get treatment outside of the county I live in?

​Generally, BCCTP members must receive their treatment in the county they live in. If you have questions about this, talk to your doctor or managed care plan. ​

To learn more about the Managed Care Plan(s) in your county, please see the Health Plan Directory (ca.gov)​

I have BCCTP benefits and need help with:

Billing: I received a medical bill that BCCTP didn't cover. Call Member Benefits/Billing at (800) 541-5555. If you recently applied for BCCTP, once you get a BCCTP approval letter you can call the provider on the bill and discuss Medi-Cal payment.

Out-of-pocket payment: I paid for services that BCCTP should have covered. Call the Out-Of-Pocket Expense Reimbursement Unit (Conlan) at (916) 403-2007. 

Health Insurance Premium Payment Program (HIPP): After BCCTP approves reimbursement for your health insurance premium, HIPP will process your reimbursements. If it has been more than 90 days and you have not received payment, contact HIPP by:

Email:  HIPP@dhcs.ca.gov
Fax:  (916) 440-5676
Mail: Department of Health Care Services
                Third Party Liability and Recovery Division
                Health Insurance Premium Payment Program
                P.O. Box 997425, MS 4719
                Sacramento, CA 94899-7422  

Dental Benefits questions: Call Medi-Cal Dental Program at (800) 322-6384.

Estate Recovery Services: I got information about Estate Recovery and have questions. Contact the Estate Recovery office at (916) 650-0590 or email ER@dhcs.ca.gov  

Medi-Cal Managed Care Health Plan: I want to change my current health plan. Call Health Care Options at (800) 430-4263 or call the Medi-Cal Managed Care Ombudsman Office at (888) 452-8609.

Medi-Cal RX: I have questions about my prescriptions or they were not covered. Call 800-977-2273 or visit their webpage here: Medi-Cal Rx Members | Contact Us​

​How to contact BCCTP 

Phone:     (800) 824 - 0088
Email:       BCCTP@dhcs.ca.gov

Fax:  (916) 440-5693

Mail: Department of Health Care Services
                 Medi-Cal Eligibility Division
                 Breast and Cervical Cancer Treatment Program
                 P.O. Box 997417, MS 4611
                 Sacramento, CA 95899-7417

​Resources for health insurance and cancer

​​If you do not qualify for BCCTP, you can apply for insurance affordability programs. Visit the Covered California Website or call (800) 300-1506 TTY: (888) 889-4500. 

Other languages:

​Language​
​Phone Number
​Arabic العربية
​(800) 826-6317
​Cantonese 粵語
​(800) 339-8938
​Mandarin  普通话
​(800) 300-1533
​Hmong         Hmoob
​(800) 771-2156
​Korean 한국어​
​(800) 738-9116
​Russian         русский
​(800) 778-7695
​Filipino         Tagalog
​(800) 983-8816
​Armenian հայերեն
​(800) 996-1009
​Farsi         فارسی
​(800) 921-8879
​Khmer Khmer
​(800) 906-8528
​Lao         Lao
​(800) 357-7976
​Spanish         Español
​(800) 300-0213
​Vietnamese Tiếng Việt
​(800) 652-9528

Other Insurance and Medical Resources:​

Medicare (800) 633-4227





Last modified date: 11/7/2024 4:33 PM