​​Behavioral Health Medi-Cal County Customer Services

Medi-Cal County Customer Services (MedCCC) provides California's County Behavioral Health programs a single point of contact to assist with the Short Doyle Medi-Cal (SDMC) claiming process. MedCCC is available to answer questions and address issues related to the claiming and billing for Specialty Mental Health and Drug Medi-Cal services.

MedCCC Services

  • Answer questions about Behavioral Health fiscal policies and procedures, including SDMC claims payment

  • Provide technical assistance with SDMC claims processing, including accurate and timely submission and processing of SDMC claims

  • Provide technical assistance with other SDMC billing and/or claim-related issues

  • Provide technical assistance with DHCS Application Portal and Approver Certification

What Behavioral Health programs can expect when contacting MedCCC

  • An acknowledgement email response within 48 hours of receipt of the inquiry

  • The most current information on individual SDMC claims


Phone: (916) 650-6525
Fax: (916) 440-5498 

CAUTION: THE MedCCC INBOX is not a secure file transfer. Please DO NOT include any personal or private information about yourself or anyone else in your email to MedCCC.

Personal and/or private information includes name, address, social security number, and any other information that could be used to identify someone, such as the geographic area, phone number, email address, date of birth, account numbers, medical condition or diagnosis, and information about the kind of care received and where and when one has received this care.

If PHI needs to be transmitted to MedCCC, please email MedCCC@dhcs.ca.gov for further instructions before sending.

For more information about county responsibility regarding privacy and security of Medi-Cal Personally Identifiable Information please visit the Privacy Office page.

MedCCC Library

Links to other MedCCC Webpages

Links to Other DHCS Pages​​

Last modified date: 4/6/2022 9:16 AM