Behavioral Health Medi-Cal County Customer Services

Medi-Cal County Customer Services (MedCCC) provides California's County Behavioral Health programs a single point of contact to assist with the Short Doyle Medi-Cal (SDMC) claims process. MEDCCC is available to answer questions and address issues related to the claiming and billing process for Specialty Mental Health and Drug Medi-Cal services.

MedCCC Services

  • Answer questions about Behavioral Health fiscal policies and procedures, including SDMC claims payment

  • Provide technical assistance with SDMC claims processing, including accurate and timely submission and processing of SDMC claims

  • Provide technical assistance with other SDMC billing and/or claim-related issues

  • Provide technical assistance with DHCS Application Portal Approver Certification

What Behavioral Health programs can expect when contacting MedCCC

  • An acknowledgement email response within 48 hours of receipt of the inquiry

  • The most current information on individual SDMC claims

Phone: (916) 650-6525
Fax: (916) 440-5498 

CAUTION: THE MEDCCC INBOX is not a secure file transfer. Please DO NOT include any personal or private information about yourself or anyone else in your email to MEDCCC.

Personal and/or private information includes your name, address, social security number, and any other information that could be used to identify you, such as the geographic area where you live, phone number, email address, date of birth, account numbers, medical condition or diagnosis, and information about the kind of care you have received in the past and where and when you have received this care. For more information about county responsibility regarding privacy and security of Medi-Cal Personally Identifiable Information please visit the Office of HIPAA Compliance: Information Protection Unit County Use page or contact the Office of HIPAA Compliance: Information Protection Unit.

Links to other DHCS Webpages

Links to Other MedCCC Pages

Last modified date: 3/24/2021 12:14 AM