​Cal MediConnect Complaint and Resolution Report

Back to Cal MediConnect Complaint and Resolution Tracking

The Department of Health Care Services (DHCS) displays monthly complaint resolution data for Cal MediConnect plans in accordance with Welfare and Institutions Code, Section 14182.17(e)(4)(E)(vii). The Complaint and Resolution Report is made up of external complaints pulled from the Complaints Tracking Module database and reported by the Cal MediConnect plans. The data captures 15 different complaint categories and measures how many complaints the plan resolved during the reporting month.

Complaint and Resolution Report 

Quarter 2, 2015
March 2015
February 2015
January 2015
December 2014

September 2014   
August 2014   
July 2014    
June 2014  
May 2014     
April 2014    

Complaint Tracking Dashboard

Quarter 2, 2015
Quarter 1, 2015 
Quarter 3, 2014
Quarter 2, 2014